Shipping Policy
April 10th, 2016

SHIPPING AND HANDLING

Please note that various items may have different processing times. The estimated processing time ranges from 24-72 hours.

Shipment is usually 2-3 business days with USPS Priority within the United States and 6-15 business days internationally. PLEASE NOTE THAT GLITTER LIP KIT ORDERS PLACED AFTER SEPTEMBER 1ST, 2016 WILL BE SHIPPED FROM OUR INTERNATIONAL LOCATION. SHIPMENTS TAKE 5-8 DAYS FOR UNITED STATES DELIVERIES AND 6-15 BUSINESS DAYS FOR INTERNATIONAL DELIVERIES. SHIPPING TO THE UK WILL TAKE AN AVERAGE OF 3 DAYS.

NOTE: SHIPPING INFORMATION CANNOT BE UPDATED OR CHANGED ONCE THE ORDER HAS BEEN COMPLETED AND SHIPPED. ALL SHIPMENTS RETURNED BACK TO US DUE TO INCOMPLETE/INVALID SHIPPING ADDRESS ARE SUBJECT TO A RETURN SHIPPING FEE WHICH WILL BE DEDUCTED FROM YOUR REFUND. TOBEGOLDEN.COM WILL NOT BE RESPONSIBLE FOR RETURN TO SENDER FEES. AS PRECAUTION PLEASE MAKE SURE THAT ALL INFORMATION UNDER SHIPPING IS CORRECT BEFORE FINALIZING YOUR ORDER.

Packages shipped within the United States will be shipped via USPS. Transit time may be extended due to incomplete shipping address (i.e. missing or invalid apartment number/street number), weather conditions and/or high volume of packages.

RETURNS

ToBeGolden.com accepts returns on merchandise that has not been altered and with all original packaging and material. Damages to or omission of this box from your return/exchange will result in a 20% re-stocking fee. Returns must be received within 14 business days from the date of the delivery. WE DO NOT ACCEPT RETURNS ON BEAUTY PRODUCTS (LIPPIES).

Please note that all shipping charges are non-refundable.

ToBeGolden.com reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the 14 day return period. If you return an item that does not meet our requirements you will be contacted and the item will be returned to you. ToBeGolden will not be responsible for the cost of the return shipping.

Items received after 14 days will be subject to a 20% restocking fee. Returns that do not meet our policy may also be subject to a 20% restocking fee. Returns received after 30 days will not be accepted. Please ship your return through an insured traceable carrier, as ToBeGolden.com cannot be responsible for lost, misdelivered or damaged packages. We strongly recommend that you keep record of the tracking number.

Please include a copy of your receipt in the box indicating the item you wish to return. An email notification will be sent to you once your package has been received and processed by ToBeGolden.com. Refunds will be issued in the original form of payment within 5 business days from the date of your return package arrival (please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from ToBeGolden.com). Any error or damage in a shipment must be reported within 48 hours of the package arrival.

When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

We encourage you to sign-up for our emailing list so you can receive advanced notice of store sales, new merchandise, and other store-related events. But, of course, you have the freedom to add or remove your name from our list at any time.

Shopping Online

To add an item to your bag, simply click the “add to cart” button beneath it. (Items you put in your bag will not be purchased until you complete the checkout process.) To remove an item from your bag, simply click the “x” next to the item you wish to discard. To complete purchase, click ‘proceed to Checkout’ link.